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Imprint

Information required under § 5 of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG).

  • Company: GKZ UG (haftungsbeschränkt) & Co. KG
  • Trading as: Ivoria Facility Services
  • Address: Dinkelweg 6–8, 89233 Neu-Ulm, Germany

The company is represented by its general partner, Gastrokonzept VV UG (haftungsbeschränkt), registered at the Munich Local Court (Amtsgericht München) under HRB 303089, which in turn is represented by its managing director, L. Sanchez.

Ivoria Facility Services is the trading name under which GKZ UG (haftungsbeschränkt) & Co. KG operates. Your contracting party is always the company named above.

Contact

We answer the phone Monday to Friday between 7am and 6pm. The same number is staffed around the clock for emergencies. Enquiries sent through the contact form receive a reply within two hours on working days.

Register entries

  • Company register: Amtsgericht Ulm, HRA 729730
  • Register of the general partner: Amtsgericht München, HRB 303089

Gastrokonzept VV UG (haftungsbeschränkt) is the personally liable general partner of GKZ UG (haftungsbeschränkt) & Co. KG.

VAT identification number

VAT identification number under § 27a of the German VAT Act (Umsatzsteuergesetz): to be added.

The number will be published here as soon as it has been issued. Until then we leave the field empty rather than state something that does not yet exist.

Trade regulations

  • Professional title: Gebäudereiniger (building cleaner), awarded in the Federal Republic of Germany
  • Competent chamber: Handwerkskammer Ulm (Chamber of Skilled Crafts, Ulm)
  • Entry in the register of licence-free trades: to be added

Building cleaning is a licence-free skilled trade under Annex B, Section 1, No. 33 of the German Trade and Crafts Code (Handwerksordnung). No master craftsman's certificate is required to practise it; the business must be notified to the competent chamber, which then enters it in the register of licence-free trades.

The competent chamber for us is the Handwerkskammer Ulm. The entry and its date will be added here once it exists. The governing rules are those of the Handwerksordnung as amended, available at gesetze-im-internet.de/hwo.

Editorial responsibility

Responsible for journalistic and editorial content under § 18(2) of the German Interstate Media Treaty (Medienstaatsvertrag), in particular for the articles in the magazine: L. Sanchez, Dinkelweg 6–8, 89233 Neu-Ulm, Germany.

Consumer dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 of the German Act on Consumer Dispute Resolution, VSBG).

The European Commission discontinued its Online Dispute Resolution platform on 20 July 2025. A link to it would no longer lead anywhere, so we no longer provide one.

If something is wrong, please write to [email protected] or call us. That is almost always the faster route, and we are as interested in a solution as you are.

Liability for content

As a service provider we are responsible for our own content on these pages under § 7(1) DDG. Under §§ 8 to 10 DDG, however, we are not obliged to monitor third-party information transmitted or stored by us, or to investigate circumstances that indicate unlawful activity.

Obligations to remove or block the use of information under general law remain unaffected. Liability in this respect only arises from the point at which we become aware of a specific infringement. Where we learn of such infringements, we remove the content without delay.

This website does not quote prices. A binding price comes about solely through a written quote following a free site visit — without one, cleaning work cannot be costed honestly. Our quotes are net of statutory VAT. Nothing on this website constitutes an offer within the meaning of § 145 of the German Civil Code. How a cleaning price is built, and which factors drive it, is explained on the prices page.

Liability for links

Our site contains links to external websites over whose content we have no influence. We therefore cannot accept any responsibility for that third-party content. The respective provider or operator of the linked pages is always responsible for their content.

The linked pages were checked for possible legal infringements at the time of linking, and no unlawful content was apparent. Permanent monitoring of linked pages is not reasonable without specific evidence of an infringement. Where we learn of infringements, we remove such links without delay.

Copyright

The content and works created by us on these pages are subject to German copyright law. Reproduction, adaptation, distribution and any form of exploitation beyond the limits of copyright require our written consent.

Downloads and copies of this page are permitted for private, non-commercial use. Where content on this page was not created by us, the copyright of third parties is respected and such content is marked accordingly. Should you nevertheless notice an infringement of copyright, please let us know; we will remove such content without delay.

Quoting from our performance and benchmark tables is expressly welcome, provided the source is named and the reference unit of the figure is carried over with it.

About this page

This imprint reflects the position at the time of publication. Details currently marked „wird nachgetragen“ (to be added) will be completed once they actually exist, and not before.

This English text is a convenience translation. In legal matters the German version of the imprint applies. Information on how we process personal data is set out in our privacy notice.

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